3 Effective Ways to Find Loyal Affiliates

Taylor Barr on June 6, 2018

The truth about SaaS affiliate programs is: 90% of the sales and revenues usually come from just 10% of your affiliate partners. Sure, you can be reactive; waiting for a great affiliate or ambassador to come around and sign up for your program and contribute to that 10%. Or you can be proactive and go out and find them.

In this post, I am going to outline 3 practical ways to find the affiliates that will be real revenue drivers for your brand.

First up…

1. Through your beloved customers.

customerlove
This sounds like common sense but more and more I find SaaS companies might present the affiliate program once (in an email) or link it on their website - and then just forget about it and expect affiliate prospects to come to them. The reality is: it takes a few different ways to present your affiliate program where customers might find a use case for it.

So how do you pitch your affiliate program to your customer base with the goal of them signing up?

Present different value propositions at different times to see what resonates. Some people think that the main incentive for people to sign up for an affiliate program is just commissions/money. Not always true. Here are a few ways and use cases you can use with presented it to your customer base:

  • Talk about how their business or if they are an agency - how they can wrap services around your product or service and use the affiliate program to earn commissions as a result.
  • Present the affiliate program in a “sticky” part of your application. For example, If I am an email marketing software company and someone does an email blast, I might qualify that as an action that they use and like the product (and thus would like to sign up for the affiliate program to tell others about it and earn commission).
  • Create an assignment that involves the affiliate program. For example, Ask your customers to write a review for your software/business on their blog or create a resource page on their site mentioning your product. Ask them to sign up for the affiliate program, link to your site using their affiliate link, and then ask them to send you an email after they have done so for a small prize. People love rewards!

2. Through Organic Search Results.

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Your SaaS company solves a problem. They are many people out there writing about solving your problem - that happen to not be your customers. Those people’s articles rank high for those search terms that have overlap with your product/service.

For example, using the reference of an email marketing company I used earlier, there can be a lot of different search terms that my ideal customer would be looking for:

  • How to use email marketing?
  • How to build an email list?
  • What is the best email marketing software in date/year?


I would want to make sure that a) My company can be thoughtfully mentioned in these articles (or reference additional content on my site that could support the article) or b) if they are comparing them to my competitors, ensure I am listed.

Why? Most blogs or information sites (not related to company blogs) are making their money off of affiliate revenues or paid placement advertising. If you have a great product, solves a need, and attracts the right customers - these sites would be foolish not to mention you if they focus on your industry. Reaching out to them to strike up an affiliate relationship is worth it (How to do this? I wrote a detailed post telling you exactly how to pitch these types of sites, here.)

3. Through co-marketing and aligning partners.

aligning partners
Let’s say your SaaS company has software for users to build basic websites. Your main focus is easily allowing customers to drag-and-drop blocks to form websites and launch them on their own.

Let’s also say, there is a company out there that deals in website security.
Both have affiliate programs. The website security affiliate program might have affiliates that would be a good fit to promote a website builder to their audience (and the website builder has the same in their program for security).

Doing some co-marketing to each other’s affiliate base (perhaps offering a discount of each other’s product in return for signing up for their program) is a great way to find affiliates or loyal ambassadors who might not have heard of your company or product in specific or aligning industry.

Let’s wrap it up…

Most SaaS companies feel dejected when they can’t find affiliates right off the bat. It takes time and creativity! Luckily using these tips can help you add fuel to the fire in targeting affiliates that will be good promoters of your brand.

If you’d like more tips and strategies to find affiliates for your SaaS company, check out, “12 actionable ideas to find affiliates for your SaaS Software.

Taylor Barr

Taylor is the Founder of The Up Foundry; an agency that works with successful SaaS and technology companies to grow their affiliate program revenues and affiliate relationships. He also gives away free advice and guides on affiliate program management https://upfoundry.com/resources/

Using Zapier to Create and Set Coupon Codes for Affiliates

Imran on May 8, 2018

There are a number of practises and features you can use to boost your affiliate program - to name a few, you could set up bonus incentives for affiliates, create automated emails to keep affiliates engaged, or setup automated tasks via Zapier to help you manage your affiliate program for example.

In this blog post we’ll give an example on how you can create a coupon code for your affiliates using Zapiers built-in Formatter app. There are countless automated flows you could apply this to - here is the scernario I’ve drawn out for myself:

I have a Shopify store with an affiliate program, which I intend on expanding by having every new costumer in Shopify automatically get added to my program as an affiliate. I also want to offer my affiliates more ways they can refer affiliates to my store, via Instagram, or word of mouth by example. Coupons would be great for this, as they’d be able to easily share coupon codes.

Creating coupons without Zapier entails creating them in the eCommerce platform you’re using first, then you would save the coupon codes that you’ve created in the platform in the Tapfiliate profiles of your affiliates (either manually, or via the API) - after that you hook up your shopping cart to Tapfiliate via the API. Via Zapier, this process is a fair bit more simplified - and best of all, it can be applied to a variety of platforms, not just Shopify as Tapfiliate connects to dozens of eCommerce platforms via app automation tool Zapier.

Here’s an outline of the Zapier integration for my usecase:

  1. Trigger: New customer
  2. Search or Create: Find or create affiliate based on the new customers email
  3. Action: Use Zapiers Formatter app to transform the newly found/created affiliate ID into a coupon code
  4. Search: Find a customer in Shopify based on the email of the new customer in Shopify (from the first step of the Zap)
  5. Action: Use Zapiers Webhooks app to make a POST request to create (and save) the discount code created in step 3 of the Zap for the new customer in Shopify

Easy enough!

Closer look at how my Zapier integration is setup:

Step 1 new customer
I set up the trigger to fire when a new customer is created in Shopify.

Step 2
Then, I use Tapfiliate’s search step to find or create an affiliate. If an affiliate with this new customers email doesn’t already exist, at this stage, I create a new affiliate.

Step 3
Then, using Zapiers Formatter tool, I transform the affiliate ID from lowercase, to uppercase.

Step 3 5
This is what the affiliates coupon code will look like once it’s gone through the Formatter.

Step 4
After that, I want to save the coupon code to the new customer in Shopify. So what I do is add the search step ‘find customer’ - I can find the customer based on the email address provided in the first step of this Zap.

Step 5
If you are setting up this very same Zapier integration, you may need the help of a developer for this last step. Here, I will use Zapiers Webhook app to send a POST request to Shopify, in order to set up a discount code - this is the endpoint I’m using: https://help.shopify.com/api/reference/discounts/discountcode#create

And that’s it!

Now, everytime a checkout happens in Shopify, this Zap will check if the customer who just checked out is already an affiliate. If she/he is not, an affiliate account will be created. Once the affiliate account is created, or the affiliate is found, a coupon code will be created based on the affiliate ID. Then, the Zap will search for the customer in Shopify, and once the customer is found, the coupon code will be created, and saved to this customer.

Now that you know the gist of setting up coupon codes in Tapfiliate via Zapier, you should be able to apply a smiliar workflow for a variety of use cases and different platforms! This is only one example. Have any questions for us regarding Zapier integrations? Feel welcome to reach out via the website!

Deep integration with WIX

Imran on May 1, 2018

After some recent changes in WIX, it is now entirely possible to create a deep integration between WIX and Tapfiliate!

Perhaps best of all, it only takes a couple of minutes to complete the integration. Have a look at our guide, and see for yourself.

Once you’ve set up your Tapfiliate affiliate program in the platform and added affiliates, your affiliate partners will have access to a library of marketing materials and their personal trackable links (e.g. https://yoursite.com/?ref=janedoe) through the affiliate dashboard.

Anytime an affiliate partner drives a sale or signup, it will be reflected in the admin dashboard. With every new conversion that is tracked, you’ll get a plethora of useful information which you can utilize to finegrain your marketing efforts, and grow your business.

Itching to set up an affiliate program for your WIX site? Sign up for our 14-day free trial.

Automate Your Affiliate Onboarding Process using Process Street via Zapier

Benjamin Brendall on May 1, 2018

When you’re bringing a new affiliate on board, you want to make sure you’re protecting your brand, agreeing on terms, staying tax compliant, and getting the affiliate set up for success. This doesn’t happen on its own as soon as you approve the affiliate, but it can be a lot to remember.

Why not use a checklist to help you vet and onboarding new affiliates as they come in? That way, you’re ensuring the affiliate is a good fit to market your product, setting expectations, and complying with the law — all without having to rack your brains for the important thing you’re probably forgetting.

If you do your research thoroughly when a new affiliate applies, you can really save time by documenting your process. In this post, I’m going to show you a documented new affiliate onboarding process and then walk through how you can integrate it with Tapfiliate to save time and keep track of your affiliate applications.

When an affiliate registers through your Tapfiliate link, you collect a range of information that helps you make the decision as to whether or not they’re acceptable. Why not centralize your data by collecting it alongside the checklist automatically?

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You can push Tapfiliate data to over 1,000 other apps by integrating it with Zapier, a freemium automation platform that lets you set up rules called ‘zaps’. For example, in this post we’ll look at a zap that runs a Process Street checklist and populates it with the applicant’s data automatically every time a new affiliate signs up with Tapfiliate.

Once the checklist is run, you can work through it and qualify or disqualify the applicant, working through the steps and collecting information as necessary. You might want to review their testimonials on your product, interview them, or instruct them on the best way to identify themselves as an affiliate. For some bigger deals, you might want to record the steps for a more hands-on onboarding process so you don’t overlook anything important.

To get started, first you need to add the affiliate onboarding checklist to your Process Street account by clicking ‘I want this for my business’’ in the embed below:

Then, go to Zapier and make a new zap. Choose Tapfiliate’s “New Affiliate” as the trigger:

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Next, you’ll need to connect your Tapfiliate account. You can find your API key linked inside the prompt that Zapier displays.

Before you move onto the last stage of the action setup (“Pull in Samples”), you need to make sure you have at least one affiliate application that Zapier can hook into and use to test the integration. Go ahead and create a dummy signup in Tapfillaite if you don’t have data, otherwise continue on.

image2

The second half of the zap is Process Street’s “Create Checklist” action. You can grab your account’s API key for authentication here. Once connected, you’re ready to select the template that the checklist run will be based on. For this example, it’s the New Affiliate Onboarding checklist.

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Use the arrow highlighted to select your template. Next, we’re going to match Tapfiliate variables to Process Street form fields to ensure the checklist is populated with the applicant’s data as it’s created, and that you can easily reference the information while you evaluate them.

To do that, use Zapier’s “Insert Field” feature, represented by the icon to the far right of the field, highlighted below:

image1

In this example, I’ve set the checklist name to always be the affiliate’s full name and their company name. This makes it easy for you to know which checklist corresponds to exactly which affiliate.

Next, it’s just a matter of matching Process Street’s form fields to Tapfiliate’s variables. The fields are almost titled the same, which makes it easy.

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With the template filled out in Zapier, continue onto the test. A successful test will already create a test checklist in Process Street for you, so you can verify the zap is working by going into Process Street to see:

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Now, you can be sure that you’re thoroughly vetting each new applicant, and keep a record of their basic information and your evaluation, all in one place.

5 Key Tenants to a Successful Affiliate Program

Taylor Barr on April 3, 2018

Why do some affiliate programs launch with great success while others die and peter out?

Working behind the scenes on a lot of affiliate programs I can tell you that it involves just a few areas of focus that separate good partner programs from great ones.

Let’s dive into the key components that make up a great affiliate program.

1) They have a 5-star onboarding process.

In my experience, 90% of affiliate programs think of their onboarding as an afterthought. What is onboarding? it’s the process of an affiliate partner signing up for your program and being supported as they get up to speed with promoting your product/service.

What makes great onboarding?

2) They Possess Clear & On-going communication with ALL affiliate partners.

What separates an excellent affiliate program from a mediocre one is how many times they communicate to their affiliate partners - both individually and to their entire affiliate base.

Tip: Touch base with your top affiliate partners at least monthly via email or Skype™ and send email communications about new product features, promotions, etc. at least once a quarter to everyone else

3) They Value every type of Affiliate Partner.

So many programs target and focus on only their top partner producers. However, every affiliate partner has a different timeline, expectation, and budget for promoting your company.

Top-notch affiliate programs recognize this and work with their affiliate partners one-on-one to customize support and success for each.

4) They are Consistent with Payouts.

Affiliate Partners are often times putting up the time and budget to promote your product/service before they get paid commission. Therefore, when it comes time to pay them - you always pay on time and with open transparency on who they are getting paid

5) They Ask for Feedback (Good or Bad).

The best affiliate programs are not infallible to criticism or constructive feedback. Better yet, they ask for it on a regular basis. Feedback surveys should be issued at least once a year, asking questions on onboarding experience, promotional materials, and education to succeed, and other core areas of your affiliate program (like commission structure and payout schedule).

That’s it. Is your affiliate program instilling these principles? If not, 2018 is a great opportunity to make changes to make it a successful one.

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