Setting up Sender Policy Framework (SPF) emails

If you have set a ‘From’ email address in your ‘White label’ settings, it is advisable to setup an SPF in your DNS (Domain Name Service) as follows:

  1. Login to your hosting provider and edit the DNS settings for the domain you have chosen to send email from.

  2. Next, check if you have an existing SPF record in your TXT section.

    • If you don’t yet have an SPF record for that domain, you’ll want to add one. Create a TXT record and set the host name to @. At a minimum, should have the following value: v=spf1 include:spf.tapfiliate.com ?all

    • If you already have a TXT record with SPF entries, you’ll only need to add Tapfiliate’s servers by adding include:spf.tapfiliate.com inside the existing record. Your record would look like so:

      v=spf1 include:spf.other-website.com include:spf.tapfiliate.com ?all

  3. At the end of your SPF record, make sure there is an ?all, ~all, or -all before the last operator.

  4. Once you save your DNS settings, go to your General Settings tab > Branding page. At the bottom, you can indicate the Sender’s name and Sender’s address.

Troubleshooting

We have prepared an article, which lists common issues encountered while setting up your SPF record.

Note: If you’re using WIX and setting up an SPF, you must leave the host name blank.