We are very passionate about our product and stand behind Tapfiliate - in fact we are so confident in it that we know it isn't right for everyone, and that's okay! It may not be the best time for you to run your own affiliate program, perhaps one of our competitors is better suited for you, or Tapfiliate isn’t quite what you expected. It doesn't really matter what the reason is, if you would like to cancel your account and get a refund just contact us. We are more than happy to help!
We offer a 14 day free trial. Once the 14 days are over the monthly automatically recurring subscription will engage. The automatic subscription will continue until it is cancelled by you.
If you want to cancel your Tapfiliate account, you have the right to a full refund within 30 days after the end of your trial.
We would be happy to issue you a refund in the following cases:
Unfortunately we don't consider not using your Tapfiliate account a valid reason for a refund. Next to that, we don't issue refunds if you have downgraded the plan that you are on. Instead, we will adjust the monthly fee in the next subscription period. Lastly, we don't issue refunds after chargebacks or during PayPal disputes. If you quality for a refund, please cancel the chargeback or case and we'll refund you right away.
To submit a refund request, reach out to us!